Planning a marketing activation, exhibition, corporate entertainment or team-building event? Find practical answers about booking, delivery and taking part.
For activity-specific details, see your chosen experience in our shop.
Use the pricing calculator on your chosen experience where available, or contact us with your event date, venue, guest numbers and preferred activities. We will confirm availability, the recommended setup and a quote showing what is included and any additional costs.
You can contact us directly, or use the pricing calculator on the relevant experience to submit your booking request. We will check availability, confirm the recommended setup and send you the next steps for securing the date.
Yes, depending on the experience. The pricing calculator shows the branding and customisation options available for many activities. If you have something bespoke in mind, or want clarity on the props and setup we can bring, contact us and we will recommend the best approach.
We offer some flexibility when the date of a team-building event needs to move. Contact us as soon as your plans change and we will work through the available options with you, subject to availability and the terms of your booking.
We keep an eye on the forecast in the run-up to every outdoor team-building event. Our weather guarantee means we will always have a suitable indoor backup event available if the conditions make the outdoor activity impractical. We will agree the backup plan with you in advance and keep you updated.
We deliver hosted events across the UK. For European or other overseas events, contact us with the location, date and preferred experience so we can confirm delivery options and travel costs.
Our team delivers, sets up and runs the booked activity, then packs it away afterwards. Equipment and any included AV, props, branding or prizes are listed on the product page and confirmed in your proposal. Virtual and self-run options have different requirements.
Please provide the clear, level space and power supply specified for your activity, along with agreed setup and pack-down access. Tell us about stairs, lifts, loading routes, parking, security checks and venue restrictions before booking. We will confirm the requirements for your chosen setup.
This depends on the activity and number of stations. Check the product details and tell us about your venue and schedule. We will confirm the space, setup access and pack-down time before the event; setup time is separate from guest play time.
Connectivity requirements vary by experience. For our hosted iPad team-building games, we supply iPads with cellular data. Please flag venues with poor mobile reception so we can plan ahead. We will confirm whether your chosen activity needs venue Wi-Fi or another connection.
Our hosts manage the equipment and clean shared contact surfaces between users as appropriate to the activity. Tell us about your venue’s safety requirements in advance, and contact us if you need risk assessment or method statement documentation.
Our team-building experiences are suitable for groups from around 8 people up to 1,000 participants. For groups smaller than eight, contact us and we can suggest an appropriate format. Capacity for entertainment and marketing activities varies by experience, setup and event schedule.
The optimal duration for most team-building experiences is around 90 minutes. Some formats can be shortened or extended, although we would not usually recommend less than one hour unless you choose a short icebreaker or a compact escape-room challenge. Entertainment and marketing activity timings vary and are shown on the relevant experience page.
For entertainment and marketing activations, we usually design each game to last around one to two minutes per player. This keeps the experience fun, simple to understand and easy to adapt, while helping guests move through smoothly without long queues. We understand event flow and queue management, so we recommend the right game length and setup for your audience and schedule.
Our iPad team-building experiences are fully hosted. For in-person events, we supply iPads with cellular data, together with the equipment and themed props included in your package. Secret Agent Bootcamp has its own format and equipment package; see its product page for details.
For our iPad-based team-building games delivered virtually, participants need their own compatible Apple iPhone or iPad. Android devices are not supported. We will confirm the app, device and internet requirements before the event. This guidance does not apply to Secret Agent Bootcamp.
Suitability varies by activity, including movement, standing, headset use and any game-specific age requirements. Tell us about accessibility or sensory needs before booking so we can discuss suitable experiences and possible adjustments. We will explain any limitations of the recommended setup.
Tell us your event date, location and what you have in mind. We will help you choose a suitable experience.